Last updated: January 1, 2025 | Bau Honi, Chaap Lao Inc.
Welcome to Bau Honi, operated by Chaap Lao Inc. (referred to as "Bau Honi," "we," "us," or "our"). These Terms of Service (the "Terms") constitute a legally binding agreement between you (the user, whether an individual or entity) and Bau Honi regarding your access to and use of our website at https://www.bauhoni.buzz, our mobile applications, APIs, and any related services (collectively, the "Services"). By accessing or using any part of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, including any future modifications. If you do not agree with any provision, you must discontinue use immediately. These Terms are designed to protect both parties and ensure a transparent, fair, and secure environment for all users. We encourage you to print or save a copy for your records. Your continued use after changes constitutes acceptance.
By registering for an account, browsing our website, or utilizing any feature of Bau Honi, you explicitly confirm that you have reached the age of majority in your jurisdiction (typically 18 or 19 years old) and possess the legal capacity to enter into this agreement. If you are using the Services on behalf of a company, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms. In such cases, "you" refers to that entity. Acceptance is not merely passive; it requires affirmative action such as clicking an "I Agree" button, creating an account, or continuing to use the Services after being notified of changes. We reserve the right to update these Terms at any time, with notice provided via email or a prominent notice on our website. Your continued use after the effective date of any modification constitutes your binding acceptance of the revised Terms. If you do not wish to be bound by the new Terms, you must stop using the Services and cancel your account within 30 days of the change. We recommend reviewing this page periodically. Any waiver of these Terms must be in writing and signed by an authorized representative of Bau Honi. Failure to enforce any provision does not constitute a waiver.
Acceptance also extends to all ancillary policies referenced herein, including our Privacy Policy, which governs how we collect and use your personal data. By accepting these Terms, you also consent to the practices described in the Privacy Policy. You acknowledge that you have had the opportunity to ask questions and seek clarification regarding any aspect of these Terms before acceptance. If you have any doubts, you should consult with legal counsel. Your electronic signature, click-wrap agreement, or use of the Services serves as your legally binding signature. We may also require additional verification for certain high-risk activities. Acceptance is continuous; each time you access the Services, you reaffirm your agreement. We may log your acceptance for record-keeping purposes. In the event of a dispute, your acceptance timestamp and IP address may be used as evidence. You agree not to contest the validity of electronic records or signatures. These Terms supersede any prior agreements or understandings, whether written or oral. No modification by you shall be effective unless agreed to in writing by us. Any attempted assignment or delegation by you without our prior written consent is void.
Furthermore, you acknowledge that these Terms are a contract between you and Bau Honi, and no third party (except as explicitly stated) has any rights under it. You agree that we may provide all communications and notices electronically, including via email or through the Services. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use. We are not liable for any loss or damage arising from your failure to comply with this section. Acceptance of Terms also implies your consent to receive marketing communications, which you may opt out of at any time. However, transactional messages (e.g., account updates, security alerts) are mandatory. If you access the Services from a jurisdiction where such access is illegal, you do so at your own risk and are responsible for compliance with local laws. We reserve the right to refuse service to anyone for any reason not prohibited by law. Your acceptance is a fundamental prerequisite to using Bau Honi. Without it, you have no license to access our platform.
We may, at our sole discretion, require you to re-accept these Terms after any material modification. Failure to do so within a reasonable period may result in suspension of your account. You agree that we are not responsible for any loss or inconvenience caused by your failure to keep your contact information current. Acceptance is also conditional upon your compliance with all applicable laws, including but not limited to data protection regulations (e.g., GDPR, CCPA). If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect. The section titles are for convenience only and have no legal effect. This agreement is written in English, and any translations are for reference only; the English version prevails. By accepting, you waive any right to a jury trial or class action lawsuit, as detailed in the General Provisions section. You also agree that any claims must be brought within one year of the event giving rise to the claim. Acceptance is a serious legal commitment; please read carefully.
Bau Honi provides a comprehensive digital platform that offers a range of services including but not limited to web development consulting, software as a service (SaaS) tools, content management solutions, API integrations, and technical support. Our Services are designed to assist businesses and individuals in building, maintaining, and optimizing their online presence. The specific features available to you may vary based on your subscription plan, geographic location, and the version of the platform you are using. We strive to provide accurate and up-to-date information, but we do not guarantee that any particular feature will be available at all times or in all regions. The Services are provided on an "as is" and "as available" basis, subject to the disclaimers in Section 7. We reserve the right to modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, and without liability to you. This includes updating the user interface, adding or removing functionalities, or changing pricing structures. We will make reasonable efforts to notify you of material changes via email or through the platform.
Our platform includes both free and paid subscription tiers. Free accounts may have limited features, storage, and support. Paid subscriptions are billed on a monthly or annual basis, as selected during checkout. All fees are non-refundable except as explicitly stated in our refund policy, which is incorporated herein by reference. You are responsible for providing accurate billing information and for keeping it current. If a payment fails, we may suspend your account until the outstanding balance is paid. We may use third-party payment processors (e.g., Stripe, PayPal) to handle transactions; your use of those services is subject to their respective terms. We do not store full credit card numbers on our servers. The Services may include integrations with third-party platforms (e.g., social media networks, analytics tools). Your use of those third-party services is governed by their own terms, and we are not responsible for their actions or omissions. We may also provide APIs for developers; use of our APIs is subject to additional API terms, which are part of these Terms. Any misuse of the API, including excessive requests or unauthorized access, may result in rate limiting or termination.
We employ industry-standard security measures to protect your data, including encryption in transit and at rest, regular security audits, and access controls. However, no system is completely secure, and we cannot guarantee absolute protection against breaches. You are responsible for maintaining the security of your own devices and accounts. We may perform maintenance on our systems from time to time, which could result in temporary downtime. We will attempt to schedule maintenance during off-peak hours and provide advance notice when possible. Emergency maintenance may occur without notice. The Services may contain links to third-party websites or resources; we do not endorse and are not responsible for their content or availability. You acknowledge that we have no control over the internet infrastructure and that factors beyond our control (e.g., network congestion, DNS failures) may affect performance. We may use automated systems (e.g., chatbots, AI) to provide support; these systems have limitations and should not be relied upon for critical decisions. For complex issues, you may request human assistance via email. Our service level agreements (SLAs) for uptime and support response times are detailed in your subscription plan documentation. We reserve the right to change SLAs with 30 days' notice.
We may offer beta features or early access programs. These features are provided "as is" with no warranties and may be discontinued at any time. You agree to provide feedback on beta features, which we may use without compensation. The Services are not intended for use in high-risk environments such as life-support systems, nuclear facilities, or air traffic control, where failure could lead to death, personal injury, or severe property damage. You agree not to use the Services for any illegal, harmful, or fraudulent activities, including but not limited to phishing, spamming, distributing malware, or violating intellectual property rights. We reserve the right to monitor your usage for compliance with these Terms and applicable laws. If we suspect misuse, we may investigate and take appropriate action, including reporting you to authorities. We may also use aggregated, anonymized data for analytics and product improvement. Your individual data will not be sold to third parties without your consent. The Services may include advertising; we are not responsible for the content of ads. You may opt out of targeted advertising through your account settings. We strive to provide accurate descriptions of our Services, but errors may occur. If you encounter a discrepancy, please contact us, and we will correct it promptly. Our total liability for any service failure is limited as set forth in Section 6.
As a user of Bau Honi, you are responsible for maintaining the confidentiality of your account credentials, including your username and password. You must not share your login information with any third party, and you are liable for all activities that occur under your account, whether authorized by you or not. If you suspect any unauthorized access, you must notify us immediately at assist@bauhoni.buzz. You are also responsible for ensuring that all information you provide to us (e.g., during registration, billing, or support requests) is accurate, complete, and current. Failure to do so may result in service interruptions or account termination. You agree to use the Services only for lawful purposes and in compliance with all applicable local, provincial, national, and international laws and regulations. This includes but is not limited to laws regarding data protection, intellectual property, export controls, and anti-spam. You must not use the Services to transmit any material that is defamatory, obscene, harassing, threatening, or otherwise objectionable. We reserve the right to remove any content that violates these standards without prior notice.
You are prohibited from engaging in any activity that interferes with or disrupts the Services, servers, or networks connected to the Services. This includes but is not limited to launching denial-of-service attacks, introducing viruses or malware, attempting to gain unauthorized access to our systems, or conducting any form of data scraping or crawling without our express written permission. You must not reverse engineer, decompile, disassemble, or attempt to derive the source code of any software provided as part of the Services, except to the extent explicitly permitted by applicable law. You may not use the Services to store or transmit any content that infringes upon the intellectual property rights of others, including copyrighted works, trademarks, or trade secrets. You are solely responsible for obtaining all necessary permissions and licenses for any content you upload, post, or share through the Services. We may, at our discretion, review your content for compliance, but we have no obligation to do so. You agree to indemnify us for any claims arising from your content as detailed in Section 8.
You must comply with any usage limits or restrictions associated with your subscription plan, such as storage caps, API rate limits, or concurrent user limits. Exceeding these limits may result in additional fees or throttling of your access. You are responsible for backing up your own data; while we take precautions, we are not liable for data loss. You should maintain local copies of important files. You agree not to use any automated system (e.g., bots, scripts) to access the Services in a manner that imposes an unreasonable burden on our infrastructure, unless explicitly authorized by us. If you are using our API, you must adhere to the API documentation and rate limits. You must not use the Services to send unsolicited commercial communications (spam) or to engage in any form of market manipulation. You are also responsible for ensuring that any third parties who access the Services through your account (e.g., employees, contractors) comply with these Terms. You will be held accountable for their actions. We may suspend or terminate your account if we believe you have violated these responsibilities, with or without notice. In the event of termination, you must cease all use of the Services and delete any copies of our software or content in your possession.
You are responsible for keeping your contact information (email, phone) up to date so that we can communicate with you about your account, security alerts, and policy changes. If you provide a mobile number, you consent to receive text messages for authentication or support purposes. Standard message and data rates may apply. You may opt out of marketing texts at any time, but transactional messages are mandatory. You must not impersonate any person or entity, or falsely state or misrepresent your affiliation with any person or entity. You must not engage in any conduct that could damage our reputation or goodwill. You agree to cooperate with us in any investigation of suspected violations. We may require you to provide additional identification or verification for certain actions. You are also responsible for any taxes (e.g., sales tax, VAT) associated with your use of the Services, except for taxes based on our net income. If you are located in a jurisdiction with data localization requirements, you must ensure that your use of the Services complies with those laws. We may store and process data in Canada and other countries. By using the Services, you consent to such transfer. Your responsibilities continue even after your account is terminated, particularly with respect to confidentiality and indemnification. Failure to meet these responsibilities may result in legal action.
All content, features, and functionality provided by Bau Honi, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, data compilations, software, source code, documentation, and the overall "look and feel" of the Services, are the exclusive property of Bau Honi, Chaap Lao Inc., its licensors, or other content providers, and are protected by Canadian and international copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business or personal use, subject to these Terms. This license does not grant you any ownership rights in our intellectual property. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, or transmit any of our materials, except as expressly permitted by us. You may print or download one copy of a reasonable number of pages of the Services for your own non-commercial use, provided you retain all copyright and proprietary notices. You must not use any trademarks, service marks, or trade names of Bau Honi without our prior written consent. All goodwill generated from the use of our trademarks inures to our benefit.
Any software or code provided as part of the Services (including APIs, SDKs, and sample code) is licensed, not sold. You may use such software only in connection with the Services and in accordance with any accompanying documentation. You may not sublicense, rent, lease, or transfer the software to any third party. You may not modify, reverse engineer, or create derivative works of the software, except as explicitly allowed by law. We reserve all rights not expressly granted to you. If you provide us with any feedback, suggestions, or ideas for improving the Services (collectively, "Feedback"), you assign to us all rights in that Feedback, and we may use it without any obligation to you. You agree that we are free to use any ideas, concepts, know-how, or techniques contained in your Feedback for any purpose, including developing, manufacturing, and marketing products. You represent that your Feedback does not infringe any third-party rights. We are under no obligation to keep Feedback confidential. If you submit content to the Services (e.g., comments, project files, designs), you retain ownership of that content, but you grant us a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with providing and promoting the Services. This license survives termination of your account. You warrant that you have all necessary rights to grant this license and that your content does not violate any laws or third-party rights.
We respect the intellectual property rights of others and expect our users to do the same. If you believe that any content available through the Services infringes your copyright, please notify our designated Copyright Agent with a written communication that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work claimed to have been infringed; (c) identification of the infringing material and its location; (d) your contact information; (e) a statement that you have a good faith belief that the use is not authorized; and (f) a statement, under penalty of perjury, that the information is accurate and that you are the copyright owner or authorized to act on their behalf. We will respond to valid notices and may remove or disable access to infringing material. We may also terminate the accounts of repeat infringers. Our Copyright Agent can be reached at assist@bauhoni.buzz. This process is governed by the Canadian Copyright Act and similar laws. We may also remove content that we believe in good faith is infringing, even without a formal notice. You acknowledge that we are not a "neutral" platform and may take proactive steps to prevent infringement. However, we are not obligated to monitor user content. If you believe that your content was removed in error, you may send a counter-notification. We will then notify the complaining party and may restore the content after 10 business days unless a court action is filed.
Our trademarks include "Bau Honi," the Bau Honi logo, and any slogans or designs associated with our brand. You may not use these marks in any way that suggests endorsement or affiliation without our written consent. You may not use any metatags or hidden text using our name or trademarks. All third-party trademarks mentioned on our site are the property of their respective owners. We do not claim any ownership of such marks. The Services may contain content licensed from third parties, and you must comply with any additional restrictions imposed by those licenses. You agree not to remove, alter, or obscure any copyright, trademark, or other proprietary notices displayed on or through the Services. Any unauthorized use of our intellectual property may result in legal action, including claims for damages and injunctive relief. We reserve the right to take appropriate measures to protect our rights, including monitoring for unauthorized use. You agree to cooperate with us in any such efforts. This section survives any termination of your account or these Terms. If you violate these intellectual property provisions, your license to use the Services automatically terminates, and you must immediately cease all use and destroy any copies of our materials in your possession.
Confidential Information refers to any non-public information disclosed by one party (the "Disclosing Party") to the other (the "Receiving Party"), whether orally, in writing, or in any other form, that is designated as confidential or that reasonably should be understood to be confidential given the nature of the information and circumstances of disclosure. For Bau Honi, Confidential Information includes but is not limited to our trade secrets, proprietary software, algorithms, business strategies, customer lists, financial data, and unpublished pricing. For you, Confidential Information includes any data, content, or materials you upload to the Services that are not publicly visible (e.g., private projects, internal communications). Both parties agree to hold each other's Confidential Information in strict confidence and to use it solely for the purpose of performing obligations under these Terms or using the Services. The Receiving Party must exercise at least the same degree of care to protect the Confidential Information as it uses to protect its own similar information, but in no event less than reasonable care. The Receiving Party may disclose Confidential Information only to its employees, agents, or contractors who have a need to know and who are bound by confidentiality obligations at least as restrictive as those in this section. The Receiving Party is responsible for any breach of confidentiality by its representatives.
Confidential Information does not include information that: (a) is or becomes publicly available through no fault of the Receiving Party; (b) was rightfully in the Receiving Party's possession before disclosure without confidentiality obligations; (c) is independently developed by the Receiving Party without use of the Disclosing Party's Confidential Information; or (d) is required to be disclosed by law, regulation, or court order, provided that the Receiving Party gives the Disclosing Party prompt notice (to the extent permitted) and cooperates in seeking a protective order. If the Receiving Party is compelled to disclose Confidential Information, it may disclose only the minimum required and will use reasonable efforts to obtain confidential treatment. The Receiving Party must return or destroy all Confidential Information upon the Disclosing Party's request or upon termination of these Terms, except as needed to comply with legal retention requirements. The Receiving Party may retain copies for archival or compliance purposes, but such copies remain subject to confidentiality obligations indefinitely. The obligations of confidentiality survive termination of these Terms for a period of five (5) years, or indefinitely for trade secrets. Both parties acknowledge that a breach of confidentiality could cause irreparable harm, and the Disclosing Party may seek injunctive relief without the need to post a bond.
We may collect and use technical data and usage statistics that do not personally identify you (e.g., aggregated analytics) for product improvement and marketing. Such data is not considered Confidential Information. However, any personally identifiable information (PII) is subject to our Privacy Policy. You agree that we may access your account and content to respond to support requests, investigate violations, or comply with legal obligations. We will treat such access as confidential and will not disclose your content except as required by law or with your permission. You should not include sensitive personal information (e.g., health records, financial account numbers) in your content unless absolutely necessary and protected by additional measures. We are not responsible for any loss or damage arising from your disclosure of confidential information through the Services. If you believe that your Confidential Information has been compromised, you must notify us immediately. We will investigate and take reasonable steps to mitigate the breach. Both parties agree to limit disclosures of Confidential Information to the minimum necessary to achieve the purposes of these Terms. Neither party may use the other's Confidential Information for its own benefit without prior written consent. This section does not prevent us from using your Feedback as described in the Intellectual Property section. Any violation of this confidentiality provision is a material breach of these Terms and may result in immediate termination of your account and legal action.
We may disclose your Confidential Information to our legal advisors, auditors, or potential acquirers in connection with a merger or acquisition, provided they are bound by confidentiality obligations. You agree that we may use your name and logo in customer lists and marketing materials, unless you opt out in writing. This is not considered a disclosure of Confidential Information. If you are a competitor or potential competitor, we may require additional confidentiality agreements. You must not use any Confidential Information to reverse engineer or replicate our Services. Any breach of this section may result in irreparable harm, and monetary damages may be insufficient. Therefore, we may seek injunctive relief in any court of competent jurisdiction. The parties agree that the confidentiality obligations are reasonable and necessary to protect legitimate business interests. If any provision is found unenforceable, the remainder shall still apply. This section is for the benefit of both parties and their respective affiliates. No third party has any rights under this section. You acknowledge that you have read and understood these confidentiality obligations and agree to be bound by them.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BAU HONI, CHAAP LAO INC., ITS DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, COMPUTER DAMAGE, OR SYSTEM FAILURE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. THIS LIMITATION APPLIES TO ALL CAUSES OF ACTION, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND REGARDLESS OF WHETHER THE CLAIM ARISES FROM OUR NEGLIGENCE OR OTHERWISE. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING UNDER THESE TERMS OR FROM YOUR USE OF THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU HAVE PAID US IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED CANADIAN DOLLARS (CAD $100). THIS IS AN AGGREGATE LIMIT, AND THE EXISTENCE OF MULTIPLE CLAIMS SHALL NOT INCREASE THE CAP. YOU ACKNOWLEDGE THAT THE FEES YOU PAY REFLECT THIS ALLOCATION OF RISK.
THE FOREGOING LIMITATIONS SHALL NOT APPLY TO: (A) DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE; (B) FRAUD OR FRAUDULENT MISREPRESENTATION; (C) GROSS NEGLIGENCE OR WILLFUL MISCONDUCT; (D) VIOLATION OF INTELLECTUAL PROPERTY RIGHTS; OR (E) ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY LAW. IN SUCH CASES, OUR LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW. YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST BE FILED WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ACCRUES, OR IT SHALL BE FOREVER BARRED. THIS LIMITATION APPLIES TO YOU AND ANY THIRD PARTY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE ACTION AGAINST US. ALL CLAIMS MUST BE BROUGHT IN YOUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING. IF A COURT FINDS THIS CLASS ACTION WAIVER UNENFORCEABLE, THEN THE ENTIRE DISPUTE RESOLUTION PROVISION (INCLUDING THIS LIMITATION) SHALL BE NULL AND VOID.
WE ARE NOT LIABLE FOR ANY DAMAGES ARISING FROM: (A) YOUR INABILITY TO ACCESS THE SERVICES DUE TO MAINTENANCE, NETWORK OUTAGES, OR FORCE MAJEURE EVENTS; (B) ANY ACTIONS TAKEN BY THIRD PARTIES, INCLUDING UNAUTHORIZED ACCESS TO YOUR DATA; (C) ANY CONTENT OR CONDUCT OF OTHER USERS; (D) ANY VIRUSES OR MALICIOUS CODE TRANSMITTED THROUGH THE SERVICES; OR (E) ANY LOSS OR CORRUPTION OF DATA. YOU ARE SOLELY RESPONSIBLE FOR BACKING UP YOUR DATA. WE ARE NOT RESPONSIBLE FOR ANY DAMAGES CAUSED BY YOUR RELIANCE ON THE SERVICES, INCLUDING ANY DECISIONS MADE BASED ON INFORMATION PROVIDED. THE SERVICES ARE PROVIDED FOR GENERAL USE AND ARE NOT A SUBSTITUTE FOR PROFESSIONAL ADVICE (E.G., LEGAL, MEDICAL, FINANCIAL). YOU ASSUME ALL RISK FOR YOUR USE. THE LIMITATIONS IN THIS SECTION ARE FUNDAMENTAL TO THE AGREEMENT AND SURVIVE TERMINATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. IN THOSE JURISDICTIONS, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMISSIBLE. YOU ACKNOWLEDGE THAT WE HAVE SET OUR FEES IN RELIANCE UPON THESE LIMITATIONS, AND THAT A DIFFERENT ALLOCATION OF RISK WOULD RESULT IN HIGHER FEES.
YOU AGREE THAT ANY CAUSE OF ACTION YOU MAY HAVE ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES MUST COMMENCE WITHIN ONE YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY BARRED. THIS INCLUDES CLAIMS FOR INJUNCTIVE RELIEF. YOU WAIVE ANY RIGHT TO A JURY TRIAL. ANY DISPUTE SHALL BE RESOLVED BY BINDING ARBITRATION AS DESCRIBED IN THE GENERAL PROVISIONS SECTION, UNLESS YOU OPT OUT AS PROVIDED THEREIN. THE LIMITATIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW AND ARE NOT INTENDED TO CONTRADICT ANY MANDATORY CONSUMER PROTECTION LAWS. IF YOU ARE A CONSUMER IN A JURISDICTION WITH NON-WAIVABLE RIGHTS, THESE LIMITATIONS DO NOT APPLY TO YOU. HOWEVER, IN SUCH CASES, OUR LIABILITY IS LIMITED TO THE MAXIMUM EXTENT PERMITTED BY THAT JURISDICTION'S LAW. YOU ACKNOWLEDGE THAT YOU HAVE HAD THE OPPORTUNITY TO CONSULT WITH LEGAL COUNSEL REGARDING THIS SECTION. BY AGREEING TO THESE TERMS, YOU VOLUNTARILY WAIVE SUBSTANTIAL RIGHTS, INCLUDING THE RIGHT TO SUE IN COURT AND TO PARTICIPATE IN A CLASS ACTION. IF ANY PORTION OF THIS SECTION IS HELD TO BE INVALID, THE REMAINDER SHALL CONTINUE IN FULL FORCE AND EFFECT.
THE SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, BAU HONI, CHAAP LAO INC., ITS AFFILIATES, AND THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND COURSE OF DEALING OR USAGE OF TRADE. WE DO NOT WARRANT THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, OR THAT ANY DEFECTS WILL BE CORRECTED. WE DO NOT WARRANT THAT THE SERVICES ARE FREE OF VIRUSES, WORMS, TROJAN HORSES, OR OTHER HARMFUL COMPONENTS. YOU ASSUME ALL RISK FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA RESULTING FROM YOUR USE OF THE SERVICES. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM US OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS. WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR RELIABILITY OF ANY CONTENT PROVIDED THROUGH THE SERVICES, INCLUDING USER-GENERATED CONTENT.
WE DO NOT GUARANTEE THAT THE SERVICES WILL BE AVAILABLE AT ALL TIMES OR THAT THEY WILL BE COMPATIBLE WITH YOUR DEVICE OR SOFTWARE. WE MAY SUSPEND, WITHDRAW, OR RESTRICT THE AVAILABILITY OF ALL OR ANY PART OF THE SERVICES FOR BUSINESS OR OPERATIONAL REASONS WITHOUT NOTICE. WE ARE NOT RESPONSIBLE FOR ANY DELAYS, DELIVERY FAILURES, OR OTHER DAMAGES RESULTING FROM FORCE MAJEURE EVENTS, INCLUDING BUT NOT LIMITED TO ACTS OF GOD, NATURAL DISASTERS, WAR, TERRORISM, CIVIL UNREST, LABOR DISPUTES, GOVERNMENT ACTIONS, POWER OUTAGES, INTERNET SERVICE PROVIDER FAILURES, OR OTHER EVENTS BEYOND OUR REASONABLE CONTROL. IN THE EVENT OF A FORCE MAJEURE, OUR OBLIGATIONS ARE SUSPENDED FOR THE DURATION OF THE EVENT. WE MAY, AT OUR DISCRETION, PROVIDE CREDITS OR REFUNDS FOR PROLONGED OUTAGES, BUT WE ARE NOT OBLIGATED TO DO SO. THE SERVICES MAY INCLUDE THIRD-PARTY CONTENT OR LINKS; WE DO NOT ENDORSE, WARRANT, OR ASSUME RESPONSIBILITY FOR ANY SUCH CONTENT. YOUR USE OF THIRD-PARTY SERVICES IS AT YOUR OWN RISK. WE DISCLAIM ANY LIABILITY FOR THE ACTS OR OMISSIONS OF THIRD-PARTY PROVIDERS. YOU ACKNOWLEDGE THAT THE INTERNET IS INHERENTLY INSECURE AND THAT DATA TRANSMISSIONS MAY BE INTERCEPTED OR ALTERED. WE USE ENCRYPTION AND OTHER SECURITY MEASURES, BUT WE CANNOT GUARANTEE ABSOLUTE SECURITY.
WE DO NOT WARRANT THAT THE SERVICES WILL BE COMPATIBLE WITH YOUR HARDWARE OR SOFTWARE. YOU ARE RESPONSIBLE FOR ENSURING THAT YOUR SYSTEMS MEET THE MINIMUM REQUIREMENTS. WE MAY PROVIDE TOOLS OR FEATURES THAT ALLOW YOU TO EXPORT YOUR DATA, BUT WE ARE NOT RESPONSIBLE FOR ANY LOSS OR CORRUPTION DURING EXPORT. YOU SHOULD VERIFY THE INTEGRITY OF EXPORTED DATA. THE SERVICES ARE NOT INTENDED FOR USE IN HIGH-RISK ENVIRONMENTS WHERE FAILURE COULD LEAD TO DEATH, PERSONAL INJURY, OR SEVERE PROPERTY DAMAGE. YOU AGREE NOT TO USE THE SERVICES FOR SUCH PURPOSES. WE DISCLAIM ANY WARRANTY THAT THE SERVICES WILL BE UNINTERRUPTED OR ERROR-FREE. WE MAY CONDUCT MAINTENANCE THAT CAUSES DOWNTIME. WE WILL ATTEMPT TO MINIMIZE DISRUPTION BUT DO NOT GUARANTEE UPTIME. ANY SERVICE LEVEL AGREEMENTS (SLAS) ARE SEPARATE AND MAY PROVIDE REMEDIES FOR DOWNTIME, BUT THEY DO NOT CREATE ADDITIONAL WARRANTIES. THE DISCLAIMERS IN THIS SECTION ARE A FUNDAMENTAL PART OF THE AGREEMENT AND APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THESE DISCLAIMERS MAY NOT APPLY TO YOU. IN SUCH CASES, WARRANTIES ARE LIMITED TO THE MAXIMUM EXTENT PERMITTED. YOU ACKNOWLEDGE THAT YOU HAVE RELIED ON THESE DISCLAIMERS IN DECIDING TO USE THE SERVICES.
WE MAKE NO REPRESENTATIONS OR WARRANTIES REGARDING THE ACCURACY, COMPLETENESS, OR TIMELINESS OF ANY CONTENT PROVIDED THROUGH THE SERVICES, INCLUDING ANY AI-GENERATED CONTENT. YOU SHOULD INDEPENDENTLY VERIFY ANY CRITICAL INFORMATION. THE SERVICES MAY CONTAIN BUGS, ERRORS, OR INACCURACIES. WE ARE NOT RESPONSIBLE FOR ANY DECISIONS MADE BASED ON THE SERVICES. YOU AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. WE ARE NOT RESPONSIBLE FOR THE CONDUCT OF OTHER USERS, WHETHER ONLINE OR OFFLINE. WE RESERVE THE RIGHT TO REMOVE ANY CONTENT OR SUSPEND ANY USER AT ANY TIME, BUT WE HAVE NO OBLIGATION TO MONITOR THE SERVICES. THE DISCLAIMERS IN THIS SECTION SURVIVE TERMINATION OF THESE TERMS. YOU WAIVE ANY CLAIMS ARISING FROM RELIANCE ON THE SERVICES. IF YOU ARE DISSATISFIED WITH THE SERVICES, YOUR SOLE REMEDY IS TO STOP USING THEM. THIS DISCLAIMER IS AN ESSENTIAL PART OF THE BARGAIN BETWEEN YOU AND US. WITHOUT IT, WE WOULD NOT PROVIDE THE SERVICES. YOU ACKNOWLEDGE THAT YOU HAVE READ AND UNDERSTOOD THIS DISCLAIMER.
You agree to indemnify, defend, and hold harmless Bau Honi, Chaap Lao Inc., its affiliates, directors, officers, employees, agents, licensors, and service providers from and against any and all claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to: (a) your use or misuse of the Services; (b) your violation of these Terms or any applicable law; (c) your violation of any rights of a third party, including but not limited to intellectual property rights, privacy rights, or contractual rights; (d) any content you submit, post, transmit, or otherwise make available through the Services; (e) any dispute between you and another user; (f) your failure to maintain the confidentiality of your account; or (g) any activity that occurs under your account, whether authorized by you or not. We reserve the right, at our own expense, to assume the exclusive defense and control of any matter subject to indemnification by you, in which case you agree to cooperate with us in asserting any available defenses. You may not settle any claim without our prior written consent if such settlement would impose any obligation on us or require an admission of fault. This indemnification obligation is a material part of these Terms and survives termination of your account or these Terms.
If you are using the Services on behalf of an entity, that entity agrees to indemnify us as set forth above. You agree that we may, at our discretion, seek reimbursement from you for any costs incurred in defending against a claim that is subject to indemnification. We will provide you with prompt notice of any claim, but our failure to do so will not relieve you of your indemnification obligations except to the extent you are prejudiced by the delay. You agree to use counsel reasonably acceptable to us for any defense we assume. You must not admit any liability or make any statements that could prejudice our defense. We may participate in the defense with our own counsel at our own expense. Your indemnification obligations include claims arising from your employees, contractors, or agents. You are responsible for ensuring that any third parties who access the Services through your account comply with these Terms, and you agree to indemnify us for their actions. This indemnification extends to claims based on your violation of export control laws, anti-spam laws, or data protection regulations. You acknowledge that we may be entitled to seek injunctive relief in addition to monetary damages. Your obligation to indemnify us is not contingent upon our having suffered any actual loss; we may seek indemnification for potential claims as well.
In the event that a claim is brought against us by a third party arising from your use of the Services, you agree to provide us with all necessary information and assistance, at your expense, to defend the claim. You agree to reimburse us for any costs incurred in enforcing this indemnification, including reasonable attorneys' fees. This indemnification is in addition to any other remedies available to us. You may not settle any claim without our prior written consent if such settlement would (i) impose any obligation on us, (ii) require an admission of fault by us, or (iii) release us from any liability. We reserve the right to assume the exclusive defense of any claim at our own expense, in which case you will not be entitled to control the defense. However, you will still be responsible for indemnifying us for any resulting liability. If we assume defense, you agree to cooperate fully and to provide us with access to any relevant records or information. Your indemnification obligations apply regardless of whether the claim is based on negligence, strict liability, or any other theory. You agree that this indemnification is reasonable and necessary to protect our interests. If any portion of this section is held to be unenforceable, the remainder shall continue in full force and effect. You acknowledge that you have read and understood this indemnification provision and agree to be bound by it.
You agree to indemnify us for any claims arising from your breach of confidentiality or intellectual property provisions. This includes claims that your content infringes a third party's trademark or patent. You also agree to indemnify us for any claims arising from your use of our API in violation of our API terms. If you are a reseller or partner, your indemnification obligations extend to claims from your end customers. We may require you to provide proof of insurance or a bond to cover potential indemnification claims. Your failure to indemnify us is a material breach of these Terms and may result in immediate termination of your account. We may offset any amounts owed to us under this section against any payments due to you. This indemnification survives termination of these Terms indefinitely. You waive any right to claim that we contributed to the loss or that we failed to mitigate damages. You agree that this indemnification is a core part of the agreement and that we would not provide the Services without it. If you have any questions about this section, please contact us before accepting these Terms.
These Terms commence on the date you first access or use the Services and continue until terminated as set forth herein. You may terminate your account at any time by providing written notice to us at assist@bauhoni.buzz or by using the account cancellation feature within the Services. Upon termination, you must cease all use of the Services and delete any copies of our software or content in your possession. We may terminate or suspend your account and access to the Services immediately, without prior notice or liability, for any reason, including but not limited to: (a) your breach of any provision of these Terms; (b) your violation of applicable laws; (c) your conduct that we believe is harmful to us or other users; (d) your failure to pay fees when due; (e) your infringement of intellectual property rights; (f) your engagement in fraudulent or illegal activities; or (g) if we are required to do so by law. We may also terminate your account for inactivity if you have not logged in for a period of twelve (12) consecutive months. We will make reasonable efforts to notify you of termination, but we are not obligated to do so. Upon termination, your right to use the Services immediately ceases, and we may delete your data and content without any obligation to retain or provide copies. We are not liable for any loss or damage resulting from termination.
If we terminate your account for cause, you are not entitled to any refund of prepaid fees. If we terminate without cause (i.e., for our convenience), we will provide a pro-rata refund of any prepaid fees for the remaining portion of your subscription period. You may terminate for cause if we materially breach these Terms and fail to cure within thirty (30) days of your written notice. In such case, you will receive a pro-rata refund of prepaid fees. Termination does not relieve you of any obligations that have accrued prior to termination, including payment obligations. The following sections survive termination: Intellectual Property, Confidentiality, Limitation of Liability, Disclaimer, Indemnification, Governing Law, General Provisions, and Contact Information. Your data may be retained in our backups for a reasonable period after termination, but we have no obligation to maintain it. You are responsible for exporting your data before termination. We may provide a grace period of up to thirty (30) days for you to retrieve your data, after which it may be permanently deleted. We are not responsible for any loss of data due to termination. You agree that we may retain anonymized or aggregated data derived from your use of the Services even after termination.
In the event of termination, any licenses granted to you under these Terms immediately expire. You must destroy any copies of our materials in your possession. You agree that we may pursue any legal remedies available to us for your breach, including injunctive relief. Termination does not affect any rights or obligations that have accrued prior to termination. You acknowledge that we may terminate your account without cause at any time, but we will use reasonable efforts to provide notice. If your account is terminated due to inactivity, we will attempt to notify you via email before deletion. You may reactivate your account within thirty (30) days of termination by contacting us, subject to availability. We reserve the right to refuse reactivation for any reason. If you are a paid subscriber, we may offer you the option to downgrade to a free account instead of termination. Any termination by us is in addition to any other rights or remedies we may have. You agree that we are not liable for any damages arising from termination, including lost profits or business opportunities. This section sets forth the exclusive remedies for termination. You waive any right to claim that termination was wrongful or that we failed to follow proper procedure. If you believe your account was terminated in error, you may appeal by contacting us within thirty (30) days. We will review the appeal and respond within a reasonable time, but our decision is final.
You agree that we may suspend, rather than terminate, your account for minor violations, with a cure period. During suspension, you may not access the Services, but your data will be retained. If you cure the violation within the specified period, your account will be reinstated. If not, termination may follow. We may also suspend your account if we suspect a security breach or unauthorized access. We will notify you of the suspension and the reason. You agree to cooperate with our investigation. Suspension does not relieve you of payment obligations. We may charge a reactivation fee if your account is suspended due to non-payment. Termination of your account does not terminate these Terms with respect to any surviving provisions. You agree that we may assign these Terms to a successor in the event of a merger, acquisition, or sale of assets. You may not assign these Terms without our prior written consent. Any attempted assignment by you is void. This section is binding upon your heirs, successors, and permitted assigns. If you have multiple accounts, termination of one account does not affect others unless we determine that the breach is systemic. We reserve the right to terminate all accounts associated with you. You acknowledge that termination is a serious step and agree to abide by its consequences.
These Terms and any dispute arising out of or related to them, whether in contract, tort, or otherwise, shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to its conflict of laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms. Any legal action or proceeding arising out of or relating to these Terms or the Services shall be instituted exclusively in the courts located in the City of Cambridge, Ontario, Canada, and you irrevocably submit to the personal jurisdiction of such courts and waive any objection based on improper venue or forum non conveniens. However, we may seek injunctive relief in any court of competent jurisdiction to protect our intellectual property or confidential information. You agree that any claim or cause of action must be brought within one (1) year after it accrues, as set forth in Section 6. This governing law provision is a material part of the agreement and affects your legal rights. If you are a consumer in a jurisdiction with mandatory consumer protection laws, those laws may apply instead of this section to the extent they provide greater protection. In such cases, we will comply with applicable local laws.
Notwithstanding the foregoing, we may, at our sole discretion, elect to resolve disputes through binding arbitration instead of court litigation. If we elect arbitration, the dispute shall be resolved by a single arbitrator under the rules of the ADR Institute of Canada (ADRIC) or such other arbitration provider as we may designate. The arbitration shall be conducted in English in Cambridge, Ontario, unless otherwise agreed. The arbitrator's decision shall be final and binding, and judgment may be entered in any court having jurisdiction. You agree that arbitration is the exclusive forum for disputes, except that either party may seek injunctive relief from a court to protect its intellectual property or confidential information. You waive your right to a jury trial and to participate in a class action, as described in Section 6. If we do not elect arbitration, the dispute shall be resolved in the courts of Ontario as described above. You agree that any arbitration or court proceeding shall be conducted on an individual basis, and not as a class, consolidated, or representative action. This provision is intended to be enforceable to the maximum extent permitted by law. If any portion of this dispute resolution provision is held to be invalid, the remainder shall continue in effect.
You agree that any claim you may have against us must be brought within one year of the event giving rise to the claim, or it is permanently barred. This includes claims for breach of contract, tort, or any other theory. You acknowledge that this limitation is reasonable given the nature of the Services. If you are a consumer in a jurisdiction that does not allow such a limitation, this provision may not apply to you. However, in such cases, any claim must still be brought within the shortest period permitted by law. You agree that the governing law and venue provisions are essential and that we would not provide the Services without them. You irrevocably consent to service of process by mail or email to the address you provided. You agree that any dispute resolution proceedings will be conducted in English. We may seek interim relief from a court to protect our rights pending arbitration. The parties agree that the arbitrator may award injunctive relief. The costs of arbitration shall be borne as determined by the arbitrator, but each party shall initially bear its own costs. If you are an individual consumer, we may pay your arbitration fees if you cannot afford them. This section survives termination of these Terms. You acknowledge that you have read and understood this governing law provision and agree to be bound by it.
If we elect arbitration, you will be notified in writing. You may opt out of arbitration by providing written notice within thirty (30) days of your acceptance of these Terms. If you opt out, disputes will be resolved in court as described above. If we do not elect arbitration within a reasonable time, you may pursue your claim in court. You agree that any arbitration or court proceeding will be conducted in English. The arbitrator may award the same damages as a court, but may not award punitive damages unless required by law. The arbitrator's decision will be final and binding. You agree that the governing law and venue provisions are reasonable and necessary for our business operations. You waive any objection to the chosen forum. If you are a government entity, this section may be subject to additional limitations. This section is intended to comply with applicable laws and may be modified to the extent necessary to be enforceable. You acknowledge that you have had the opportunity to seek legal advice regarding this section. By accepting these Terms, you consent to the exclusive jurisdiction and venue set forth herein.
These Terms, together with our Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and Bau Honi regarding your use of the Services and supersede all prior or contemporaneous agreements, understandings, negotiations, and representations, whether written or oral. No modification of these Terms shall be effective unless in writing and signed by an authorized representative of Bau Honi. Our failure to enforce any right or provision of these Terms shall not be deemed a waiver of such right or provision. The waiver of any breach shall not constitute a waiver of any subsequent breach. If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect. The section headings are for convenience only and have no legal effect. You agree that these Terms do not create any agency, partnership, joint venture, employment, or fiduciary relationship between you and us. Neither party has the authority to bind the other or to incur obligations on the other's behalf. You may not assign or transfer these Terms, or any rights or obligations hereunder, without our prior written consent. We may assign these Terms freely, including in connection with a merger, acquisition, or sale of assets. Subject to the foregoing, these Terms shall bind and inure to the benefit of the parties and their respective successors and permitted assigns.
All notices required or permitted under these Terms shall be in writing and shall be deemed given: (a) when delivered personally; (b) three (3) business days after being deposited in the mail, postage prepaid, certified or registered mail; (c) one (1) business day after being sent by a reputable overnight courier; or (d) when sent by email, provided that the sender does not receive a bounce-back message indicating non-delivery. Notices to you may be sent to the email address you provided during registration. You are responsible for keeping your email address current. Notices to us shall be sent to: Bau Honi, Chaap Lao Inc., 559 Grand Valley Dr, Cambridge, ON N3H 2S2, Canada, or to assist@bauhoni.buzz. We may also provide notices through the Services, such as by posting a banner or sending an in-app notification. Your continued use after such notice constitutes acceptance. You agree that electronic communications satisfy any legal requirement that communications be in writing. This provision does not affect your statutory rights. We may use automated systems to send notices, but we are not liable for any failure of delivery due to technical issues. You agree to provide accurate contact information and to update it promptly.
These Terms are written in English, and any translations are for convenience only. The English version prevails in case of any inconsistency. You acknowledge that you have read and understood the English version. We may update these Terms from time to time, and we will notify you of material changes as described in Section 1. Your continued use after the effective date constitutes acceptance. We may also modify the Services, including features, pricing, and availability, at any time. We will provide notice of material changes to the Services, but minor changes may be made without notice. You agree that we are not liable for any modifications. The failure of either party to exercise any right under these Terms shall not constitute a waiver. No waiver shall be effective unless in writing and signed by the waiving party. You agree that any cause of action arising out of or related to these Terms must be brought within one year, as set forth in Section 6. You waive any right to a jury trial or class action, as set forth in Section 6 and 10. These Terms are personal to you and may not be transferred or assigned without our consent. Any attempted assignment in violation of this provision is void. This section is intended to be enforceable to the maximum extent permitted by law. If any provision is held to be unenforceable, the remaining provisions shall remain in effect.
You agree that these Terms are not intended to confer any rights or remedies upon any third party, except as expressly stated. No third party beneficiary rights are created. You acknowledge that we may subcontract our obligations without your consent, but we remain responsible for their performance. You agree that we may use your feedback without compensation. You waive any moral rights in your feedback. These Terms may be executed in counterparts, each of which shall be deemed an original. Electronic signatures are valid. You agree that these Terms are a legally binding contract. You acknowledge that you have had the opportunity to consult with legal counsel. If you have any questions about these General Provisions, please contact us. This section survives termination of these Terms. You agree that the provisions of this section are reasonable and necessary. By accepting these Terms, you confirm that you have read, understood, and agree to be bound by all the General Provisions set forth herein.
If you have any questions, concerns, or complaints regarding these Terms of Service, the Services, or any related matter, please do not hesitate to contact us. We are committed to addressing your inquiries promptly and transparently. You may reach us through any of the following channels:
Company: Bau Honi, Chaap Lao Inc.
Developer: Bau Honi
Address: 559 Grand Valley Dr, Cambridge, ON N3H 2S2, Canada (CA)
Email: assist@bauhoni.buzz
Phone: +1 (443) 978-4577
Website: https://www.bauhoni.buzz
We encourage you to contact us first before initiating any legal proceedings, as we strive to resolve disputes amicably. Our customer support team is available during regular business hours (Eastern Time) to assist with account issues, billing questions, or general inquiries. For legal notices, including DMCA takedown requests or formal complaints, please direct your correspondence to the address above, marked "Legal Notice." We will acknowledge receipt within five (5) business days and respond substantively within thirty (30) days. If you are a user with a disability and require alternative formats of these Terms, please contact us, and we will provide a reasonable accommodation. We may also designate a Data Protection Officer (DPO) for privacy-related inquiries; you can reach the DPO at the same email address. For urgent security issues, please use the subject line "Security Incident" to ensure prompt attention. We may record or monitor communications for quality assurance and training purposes. By contacting us, you consent to such monitoring. We will not use your contact information for marketing without your consent, except as necessary to respond to your inquiry. If you are located in the European Economic Area (EEA) or the United Kingdom, you may also contact our representative, if any, as required under applicable law. However, for most matters, the contact information above is sufficient.
We value your feedback and suggestions. While we are not obligated to implement them, we appreciate hearing from you. If you believe that we have not adequately addressed your concern, you may have the right to file a complaint with your local data protection authority or consumer protection agency. For users in Canada, you may contact the Office of the Privacy Commissioner of Canada. For users in the European Union, you may contact your local Data Protection Authority. We will cooperate with such authorities as required by law. However, we ask that you give us the opportunity to resolve the issue first. Our contact information is also available on our website. You may also use our online contact form, if available. We strive to respond to all inquiries within two (2) business days. For complex issues, we may require additional time, but we will keep you informed of our progress. If you are a legal entity, please include your company name and contact details. We may require verification of your identity before discussing account-specific matters. We take your privacy seriously and will handle your personal information in accordance with our Privacy Policy. This Contact Information section is not a waiver of any legal rights or defenses. You acknowledge that contacting us is a prerequisite to any legal action, but it is not mandatory. We look forward to serving you and thank you for choosing Bau Honi.
For press or media inquiries, please contact us at the same email with "Press" in the subject line. For partnership or business development opportunities, please reach out to the same address. We are always open to collaboration. If you need to update your contact preferences, you may do so through your account settings or by contacting us. We may update this contact information from time to time, and the most current version will always be available on our website. You are encouraged to check this page periodically. If you have any questions about these Terms, please contact us before using the Services. Your use of the Services constitutes your acceptance of these Terms, including the contact information provided herein. We are here to help and value your trust. Thank you for being a part of the Bau Honi community.